Below is a “critique essay” I wrote for school on my visit to Wing Stop on Saturday the 6th. I also incorporated my pictures from the visit for the post.
As soon as we walked in, we were greeted by an employee who’s enthusiasm actually seemed honest. This gentleman, who also took our order, even went as far as frying us a sample wing my husband and I were not sure of buying. After sitting at our table to wait for our food I took notice of the staff-to-customer interaction. What I really liked was each member’s attention to detail as they took many orders; it was Saturday afternoon after all. It was nice to see they served everyone with the same positive attitude we experienced ourselves – both to customers walking in and calls they were taking constantly on two phones. There were at least six employees all working toward the common goal of getting it right for each customer.
The Casselberry restaurant is small and seats about 30 people. As soon as your order is taken you are free to choose your table. Location, location, location. I quickly decided on a table by service counter where the drinks were given because my husband likes his soda refills. The table for two was small, but still able to accommodate comfortably when our pile of chow was set onto it. We were sitting against a wall with a covering I can say was literally “rustic”. The bottom half is a metal sheet with rows of burnt orange rust that seemed to almost coincidentally appear in stripes. The top half was adorned with random posters either relating to aviation or Pepsi Cola. Overall, the feeling for Wing Stop’s atmosphere was different, clean, and welcoming.
I was excited when our food was set on a tray before us. This was the moment I waited about fifteen minutes for. My husband ordered barbecue flavored chicken strips (i.e. think crispy breaded chicken bathed in gooey sauce). I ordered Louisiana style wings which were rubbed with Cajun seasoning and packed quite a kick. I would rate the spiciness an eight out of ten. They were so good dipped in blue cheese sauce! Each entree is served with french fries which tasted fresh. I really enjoyed them because they were cut without peeling and potato skins hold a lot flavor. We also ordered half a dozen of their “Yeast Rolls” – sweet bread baked in the shape of a ball. These were really tasty and also helped balance the heat from the wings.
Our visit to Wing Stop is one that will definitely repeat. I am mostly looking forward to trying a new style and flavor of wing. From the moment you walk in to the restaurant it feels like you made the right decision. The customer service and food quality only makes it better at Wing Stop. I would absolutely suggest Wing Stop to my friends and family and would bet this is one of the reasons for the non-stop phone orders coming in while we ate our lunch that afternoon. What a tasty and filling lunch that was.
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Thanks for reading – soon I’ll post Part 3 of my New York 2012 series.
New clue… it’s powdery.
Zulaika H.
